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Customer Care Representative (CCR)


  • Answering incoming calls and addressing any client concerns
  • Incoming and Outbound calls to and from customers, listening to their needs and issues and providing solutions by booking them onto our call board
  • Invoicing and Receivables will also be an important part of your daily tasks


  • 2 + years experience in Customer Service
  • 2+ years experience answering incoming phone calls
  • Capability to work in Word documents & Booking System software (training will be provided)
  • Attention to detail will benefit our CCR's greatly and help with providing the best service to our clients and to our technician team members

Job Type:

  • Full Time

Work Hours:

  • Monday - Friday, 8:30 am to 5 pm


  • Range of $18.00 - $24.00 per hour

Benefits Include:

  • Paid Vacation
  • Paid Holidays
  • Tool Allowance (for certain positions)
  • Boot Allowance (for certain positions)
  • Commission Program
  • RSP Matching (conditions apply)
Have a friend or family member who would be a great fit?

Serving Edmonton, AB and Surrounding Areas