Customer Care Representative (CCR)

Responsibilities:

• Answering incoming calls and addressing any client concerns
• Incoming and Outbound calls to and from customers, listening to their needs and issues and providing solutions by booking them onto our call board
• Invoicing and Receivables will also be an important part of your daily tasks

Qualifications:

• 2 + years experience in Customer Service
• 2+ years experience answering incoming phone calls
• Capability to work in Word documents & Booking System software (training will be provided)
• Attention to detail will benefit our CCR's greatly and help with providing the best service to our clients and to our technician team members

Job Type:

• Full Time

Work Hours:

• Monday - Friday, 8:30 am to 5 pm

Compensation:

• Range of $18.00 - $24.00 per hour

Benefits Include:

• Paid Vacation
• Paid Holidays
• Tool Allowance (for certain positions)
• Boot Allowance (for certain positions)
• Commission Program
• RSP Matching (conditions apply)